Keep the case moving.
Help for the Cluewake development build by Joseph Delacruz.
Email supportjosephdelacrz1@gmail.com · Include your device model, iOS version, app build, and a description of what happened. Never send a password.
Common questions
Do I need the camera to play?
No. Photo and couch play are available. Camera permission is requested only when you choose a camera feature. Declining camera access does not prevent core play.
How do I allow camera access?
On your device, open Settings, find Cluewake under Apps, and enable Camera if that option is available. You can also use the in-app Open Settings action after camera access is declined.
Why has no AR clue appeared?
Use a nearby well-lit table or floor, move the phone slowly, and give surface tracking time to initialize. Low light, reflective surfaces and featureless areas can impair tracking. Switch to photo mode if tracking is unreliable. Physical AR is still being tested in this development build.
Is my progress saved?
Progress is saved locally after game actions. There is no account or cloud sync in this build. You can pause and return without a daily timer or a requirement to change locations.
How do I delete photos or game data?
Remove a scene photo from its investigation screen. In About, choose Delete all local data and confirm to erase photos, notes, progress, and history. This cannot be undone.
Are the clues real?
No. All clues and characters are fictional. A game object in your camera view is not evidence about a real person or place. Play while safely stopped; never trespass or investigate strangers.
Are there payments, ads, or subscriptions?
The current development build has none. Any future release with different features or data practices will need updated policies and store disclosures.